
Erika Metzger
Title:
Adult Social Services Case Manager
Department:
Adult Social Services DivisionPhone Number:
(513) 946-3829Job Duties:
Collaborate with attorneys to advocate for the client. Collect information through interactions with the client and through collateral information gathered from other resources to assess and identify each client’s unique needs. Establish rapport with the client to help connect them with community resources that provide support and assistance based on their needs. Develop and implement individualized service plans that outline the specific resources and support the client seeks and requires. Coordinate service referrals to ensure the client receives timely and appropriate assistance and the appropriate level of care.
Experience:
I have over seven years of combined experience working in different areas of corrections. I have worked as a Correctional Officer, as Transitional Coordinator for a jail-based treatment program, and as Probation and Parole Officer.
Education:
Bachelor’s degree in psychology from Northern Kentucky University. Currently enrolled at the University of Kentucky, in the Master of Social Work Program.